Privacy Policy

Product - Chrome Extension & Web Application

This Privacy Notice applies to JotMe Limited processing of personal information on our website available at app.jotme.io and meet.google.com and other online or offline offerings (collectively, the “Services”).  

1. Introduction
We are committed to protecting the privacy of all users utilizing our services through the Google Chrome Extension and our website, app.jotme.io. This Privacy Policy outlines our practices regarding data collection, usage, and protection.
2. Information Collection
We collect information to provide better services to our users. This includes:
- User Information: Email, first languag
- Google Meet Data: Meeting IDs, captions, speaker names, and languages for transcription and translation services.
3. Use of Information
The information we collect is used for:
- Authenticating users and personalizing their experience.
- Processing and displaying live translations and transcriptions during Google Meet sessions.
- Improving and maintaining the functionality of our services.
4. Data Sharing and Disclosure
We do not share personal information with third parties except:
- As required by law.
- To protect the rights and safety of our users and services.
5. Data Security
We employ robust security measures to protect user data, including encryption and secure servers.
6. Changes to This Privacy Policy
We may update our Privacy Policy periodically. Users will be notified of any significant changes.
7. Contact Us
For any questions about this Privacy Policy, please contact us at hey@jotme.io.

Cancellation Policy

1. Subscription Cancellation: You can cancel your recurring subscription by sending an email to hey@jotme.io. Please note that the cancellation process will take up to 3 business days after we receive your email.
2. Refunds:
Subscriptions are non-refundable once purchased. However, if you believe you have a valid reason for a refund, you can contact us at hey@jotme.io. Our customer support team will review your request, and if deemed justifiable, a refund may be issued.